FAQ

How Does The App Work?
Let me take a moment to explain how Guac works as this may shed some light on your questions.  Guac is a savings account that is created in your name an...
Fri, 13 Mar, 2020 at 12:32 PM
How Do I Turn Guac Off?
In order to turn off your Guac Goals you will follow the directions below: 1. click on your each goal you would like to pause 2. Click on the edit butt...
Wed, 14 Oct, 2020 at 6:14 PM
Why is Guac Charging Me?
Regarding your question about being charged, let me explain a little how Guac works as this may shed a little light on your question.  Guac does not cha...
Fri, 13 Mar, 2020 at 12:28 PM
Why can't I transfer my money?
Guac is an FBO savings account and all the money transferred into your Guac account is required to settle in the account for 3 business days before it can b...
Fri, 13 Mar, 2020 at 12:34 PM
How do I Permanently Delete Guac?
User goes to More > Delete account User goes to Delete flow and sees all conditions that should be met in order to delete the account and initiates the...
Sun, 1 Nov, 2020 at 1:54 PM
My Bank is Disconnected, How do I Reconnect?
If your connected bank account becomes disconnected this is because of a change with your banking login info:  - Changed username - Changed password - Ch...
Thu, 29 Oct, 2020 at 1:40 PM
When should I see my first Guac Savings?
You will see your first savings with Guac in 3-5 business days from your first qualified savings. This is because of the standard bank billing cycle that ty...
Thu, 29 Oct, 2020 at 1:49 PM
The Guac Marketplace
The Guac Marketplace allows users to purchase from their favorite brands and earn cash back with no fees! You are eligible to receive Cash Back only if the ...
Tue, 1 Dec, 2020 at 1:33 PM